How to license your software
Licensing concerns these situations:
- You are installing new software (e.g., a communication module).
- You are confirming the license of software you installed recently.
- You are upgrading your software.
We will go through the steps of every situation, beginning with the situation for new software.
Installing new modules
When you install new modules (or other TIE Kinetix software) you need a to enter a serial number during the installation procedure; the installation process will not continue without a serial number. You can get a serial number when you request a license for the software you like to install. To request a license, contact our sales department. They will help you with all the necessary details, and provide you with a temporary serial number.
Confirming the license of software you installed recently
Prior to the installation of your new software you received a trial license for the software. If you are happy with the new software and would like to prolong the usage, you can request a full license using the TIE Kinetix’s License Manager. This program is installed together with SmartBridge. After we reviewed your application, you will receive a license file to finalize your request.
Step 1. Requesting a full license
- From the desktop, click Start > Programs > TIE > TIE License Manager.
During the installation of the application you may have configured the system to use the Licensing server on a remote machine. Make sure to start License Manager on the machine running the Licensing server.The TIE License Manager Main screen appears, showing an entry for the application you installed:
Notice that the entry appears in yellow, orange or red, indicating that the application has been installed with a temporary license that will expire in less than 30 days. You must now request a full license for the application. - Right-click the application and choose Request License from the popup menu:
The License Manager will attempt to connect to the TIE Kinetix’s Licensing Processor located on a TIE Kinetix Web server. If the connection fails (for example, you may be offline), a message appears indicating that License Manager could not connect to the Licensing Processor. In this event, request the license offline as explained later on.
If the connection is successful, the TIE License Manager – Request License screen appears:
The Request License screen displays information about the application you installed and enables you to specify various settings pertaining to the license you are requesting.
The Request License screen is divided into the following areas:- Client information
- Product information
- Settings
- The following table lists the settings you must specify in the areas of the Request License screen:
Area | Field | What to enter |
|---|---|---|
Client information | (all) | Enter your contact details. Make sure that you specifiy a valid email address; the license will be send to the email address you specify. Note that the settings may have been pre-configured by TIE Kinetix or one of its subsidiaries, reflecting the specifications of your license agreement. |
Product information | License type |
|
Concurrent instance count | (Only relevant for floating licenses:) Enter the number of servers that may run simultaneousely using the license you are requesting. | |
Settings | SAP Connector | Indicate whether you want to use SmartBridge with the TIE Kinetix SAP R/3 Connector, which enables SmartBridge to connect to a back-end SAP system. |
Maximum number of partners | Choose the maximum number of partners with whom you would like to communicate via SmartBridge. |
- Click Submit; if all the information was submitted correctly, a message appears indicating that the license request was successful:
- Click Close to close the message; the TIE License Manager main screen appears. Notice that the status of application indicates Pending:
TIE Kinetix will now send a license to the email address you specified in the TIE License Manager – Request License screen.
Step 2: Finalizing your licensing request: importing the license file
After your request has been validated, you will receive a license file by email. When you import this file into the TIE License Manager, you will have a full license to use the software. Follow the steps below to import a license file:
Start License Manager (Start > Programs > TIE > TIE License Manager); the TIE License Manager main screen appears. Note that you can only import a license file on the machine on which the License server runs.
From the File menu choose Import. An Open dialog appears:
Locate the License Response File file (.tlr) and click Open. The file is imported into License Manager. Notice that the status of application you installed indicates Licensed:
(IMAGE)
Upgrading a license
You may want to upgrade your license in one of the following cases:
- You would like to send more messages.
- You would like your system to support more partners.
- You would like to extend your license if its use is time-limited.
Note: Depending on the parameters of your license agreement, upgrading your license may involve an additional charge. Contact our sales department for more details on upgrading.
To upgrade you license, follow these steps:
- On the machine running the License manager, access the License Manager (Start > Programs > TIE > TIE License Manager).
- Right-click the license you want to upgrade and choose Upgrade License from the popup-menu:
The TIE License Manager – Request License screen appears. - Configure the options of your choice (for details: see the table in the previous paragraph).
- Click Submit; if all the information was submitted correctly, a message appears indicating that the license request was successful:
- Click Close to close the message. TIE Kinetix will now send you a license to the email address you specified in the TIE License Manager – Request License screen.
- After you receive the license, save it to a location of your choice.
- Import the license into License Manager (Start > Programs > TIE > TIE License Manager. From the Main screen choose > File > Import).
